
i did the force reset and force to itunes by holding power and home to shut off and held onto it past the apple logo which prompted the connect to itunes to reset.when i click on file > devices > they are ALL greyed and there are no options that can be selected.

however itunes wants the password and i dont get that option anymore

I never reconnected to itunes or set it back up as I was using an iphone5s.

it was stolen in 2014 and reset that december.here are my history/ backsteps taken prior to posting for help:
